Import a Product Order into Your Inventory from InTouch®

Option 1: Automatic Method

This method only applies if Boulevard 2024 - 29.0.2.0 (or higher) is installed, the name and address from the order shipped matches the name and address the company has on record for you. If the order was sent to a different address or the name does not match, follow Option 2 instead. View

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1. In Boulevard, from the Product menu, select Inventory Order (or from Products - Inventory group on the main toolbar, click  Orders).
2. From the Inventory Orders toolbar, click  Import.
3. From the Imported Inventory Orders screen, click Date Range.
4. Enter the order date or a different range for up to one month, or select from the quick options.
5. The InTouch webpage will launch, and you will need to enter your Consultant ID and Password to sign in to the InTouch website. Once signed in, Boulevard will automatically continue the import process, which can take up to 3 minutes. 
6. Once the download completes, from the Imported Inventory Orders screen, select an order, then click  OK .*
7. If the Order Import Log** appears, select Print if necessary, then Close.
8. After making any necessary adjustments and ensuring the Total is correct, select  Save. 

Tips:

• * If the expected order is not displayed, or it did not import correctly, from the Delete drop-down menu, select Reset Imports, then select Date Range to import again. View
• If you continue to have trouble importing, ensure that in your anti-virus/firewall software you have allowed Boulevard access. For information on how to do this, view the support website for your anti-virus/firewall software. Otherwise, try following the steps under Option 2 to import.

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Option 2: Copy/Paste Method

Follow the instructions for the version of Boulevard you have installed if you have trouble with Option 1 or if the order was shipped to a different name/address than what you have listed on InTouch. We recommend using Microsoft Edge, Google Chrome, or Safari when using the manual import method.

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Note: Only regular cosmetic orders should be imported. Replacement or CDS/Direct Ship orders are handled using different methods.

1. Sign in to your account on the InTouch website.
2. From the Business Tools menu, select My Business (or myBusiness Home).
3. For US users, select My Order History. For Canadian users, select the At-A-Glance menu and click the Order History tab.
4. Click the link of the specific order under the Order Number column to open the order. 
5. Using your keyboard, press  + to highlight the entire web page, then + to copy. View
6. From Boulevard, select the Product menu, then Inventory Order (or from the Products - Inventory group on the main toolbar, click  Orders).
7. Click  New, then select Order from the drop-down list to open a new order.
8. Click  Import from the toolbar.
9. If the Order Import Log** appears, select Print if necessary, then Close.
10. After making any necessary adjustments and ensuring the Total is correct, select  Save. 

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Additional Information:

• ** If there are items listed in the Order Import Log (except free section 2 items or non-retail prizes), manually add them to the order using a partial description search or the Find button. See View Product Update History or Load a Full Product List to check if you've missed loading any product updates.
• After saving the order, the Status will be set to Open and marked with the following image: . The next step after the order has been submitted to the company is to update the Status to Placed. By doing this, items included in the order will be added to the On Order field in the product list and the Order field in inventory orders. After you have physically received the shipment, the final step in the process is to Receive the Product Order into Inventory.