If you receive an error such as invalid credentials, No dataset returned, or a similar message that indicates that either the email address and or password in Boulevard does not match your Main Street account online.
Your Boulevard software needs internet access to load Product Updates, Service Releases, connecting with Avenue, and other "behind the scene" tasks.
Please Note: Email and password changes made to your online account may take up to 15 minutes to reflect in your program. If you continue to have issues, please contact us.
Update Your Email Address & Password
Using the email address and password currently on file, click on the following link to log into your Main Street account. Make any necessary changes, then click Save.
Tip: If you need to reset your password, click the Forgot User Name or Password? link under the Returning Customers section on the login page.
Verify Credentials View
- From inside your Boulevard program, go to the Edit menu, and select Preferences.
- Under the Online Sync tab, enter the Email address and Password for your account, then click Verify
- If the information matches what we have on file for you, the Verify Results form will appear with your Personal Information and the services you are subscribed to. Click OK on the Verify Results form.
- Click OK to save and close Preferences.
If you are subscribed to the Product Update Service, close and re-open Boulevard to prompt updates that need to be loaded. If you are subscribed to Avenue, using your device, log in with your new credentials.