- Select the checkbox next to each contact.
- From the Customer List toolbar select Move; then Inactive (to mark inactive), Active (to mark active), Address List (to move to the Address List), or Unit List (to move to the Unit List).
- Color code inactive customers black and then just filter them (from the Edit menu, select Settings then Alerts & Colors). You can also choose to use the filter slide out as shown in the image above.
- To view only active or inactive customers, from Filter select Yes or No from the Inactive Customers drop-down list.
- Mark Contact Inactive and Additional Settings