For an Individual
- Open the contact profile.
- Click on the Rewards & Wish List tab.
- From the Rewards section, click to add a negative entry, or select the desired row, then click to remove an entry.
- From the Edit menu, select Settings, then Reward (or from the main toolbar, click Settings, then Reward).
- Click Clear Points .
- Enter the date to clear all previously earned rewards point transactions.
- Enter any text to be displayed on everyone's profile in the Comment field. View
- Click OK , then Yes to confirm.
- Click OK to save and close the Reward Preferences form.