Follow the steps below to receive help, or access live chat when available.
- From the lower right-hand area of the web page, click .
- Enter a question or topic in the search field.
- Choose between the following options:
- Click on any of the Top Suggestion article links
- If chat is open, click the Live chat button
- Or, click Contact us to email us your question
- Don't see the Live Chat option? Try Refreshing Your Cache.
- Chat is open from 9am - 12pm, and then 1pm to 4:45pm Pacific Time Monday - Friday.
- Not receiving our email replies? Sign in and go to My Activities to access all of your correspondence with us. For more information, see Sign in to the Support Center.