Get Help, View Support Messages, & Access Chat
Our support center is available around the clock with simple steps and four handy options. It's filled with an extensive library of articles and how-to videos. And if you're looking for prompt help during business hours, our live chat is ready and waiting with just a click!
You can access the online support center inside your Boulevard program by selecting the
Help button, then 
Support Center from the main toolbar (or from the Help menu, select Help).
Send an email to support@mainstsoftware.com or submit a request through our support center website.
Chat is open from 9 am - 11:45 am and from 1 pm to 4:45 pm Pacific Time, Monday - Friday.
After selecting the orange Help button from anywhere in Boulevard, enter a short question or topic in the search field, then press enter to view articles. For additional help, click Get in touch. When available, select Live Chat; otherwise, select Leave a message.
Chat Box Functions:
View Your Support Tickets
If you've sent us a message without a reply, we recommend you sign in and go to My Activities to access your correspondence. If you cannot sign in, you can also submit a request for additional help through our website.
Click the View My Tickets link, then sign in using your Main Street account credentials, Facebook, X Corp, Google, or Microsoft login information.
Note: You do not need to sign in to the support center to use our live chat or send us a message.
By signing in to the Boulevard Software Support Center, you receive additional access and options such as:
- Send and access messages, including attachments.
- Access our messages and attachments to you (No more worries about lost email or attachments - Yay!).
- Submit requests for support, sales, or anything in between!
- View the status of any new, open, or pending ticket.
- Follow Trending Topics in the Help Center.
- Contribute your ideas and suggestions.