Clear Multiple Account Balances

Multiple account balances can be cleared at the same time. 

1. From the Filter sidebar, under the Account Status drop-down, select Account Balance (or optionally Credit Balance), then click the X to apply and close the filter.
2. Select the checkbox of each contact that has an account to be cleared (or click the checkbox column header to select all as shown below).
3. From the toolbar, click  Payment, then Yes to confirm.

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Additional Information:

• Clear An Incorrect Account Balance
• Record a Bad Debt or Account Unrecoverable
• Posting Payments