Receive a Product Order into Inventory

After your shipment has been delivered, the final step in updating your inventory amounts is when the product order Status has been set to Received. The On Hand field will then reflect the quantities for each item ordered.

Important Note: Before proceeding, ensure that the totals of the order match the packing slip received from the company and that the order Status is Placed.

1. From the Product menu, select Inventory Order (or from the Products - Inventory group on the main toolbar, click  Orders).
2. From the list of orders, ensure that the correct order is selected, then from the toolbar click  Status then Received from the drop-down options.
3. If all items ordered were included in the shipment, click Receive All, then click   OK .
   

   

Handling Out of stock items and substitutions

• Out of Stock: Select the item then click Out of Stock for any items not included in the order that the company has determined are out of stock, and will not be shipped.
• Substitutions: Locate and select the product originally ordered, then click Substitution. Use the Item Lookup form if needed, then select the item that was shipped instead, double click on the item to add it to the Receive Order form. Continue adding items from the Item Lookup form until you have accounted for all substitutions. When finished, click  Close . Substituted items will appear italicized at the bottom of the order. Ensure the correct quantities are entered in the Received and Ordered fields.
• Backordered Products: For items that are currently on backorder, but are expected to ship, after clicking Receive All, override the quantity in the Received field to zero, then click   OK  to receive all other items. The order will remain in a Placed status with only the products waiting to be received listed in the Receive Order screen. All other items will disappear and quantities added to your inventory. 

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Additional Information:

• If you track backorders, a notification will appear, as a reminder to check for customer backorders.
• Optionally, to track the life cycle of products that expire, the equivalent date from the day code listed on the product can be entered in the Expires field. Refer to the MK Day Code Guide or InTouch website for help in determining the correct date. View