Verify Credentials to load Product Updates, Service Releases, & More
Boulevard checks for updates and service releases only when initially launching your software. If you are not actively using your software, you'll want to ensure that you exit Boulevard completely every day. To ensure Boulevard is linked with your Main Street account, enter the email address and password you have on record with us in Preferences to obtain software releases, product updates, and sync the Avenue mobile app. If you cannot verify your credentials and need to update the email address or password on your account, please see Updating the Email Address or Password for Your Main Street Account.
Note: If you recently changed your information online, it will take up to 5 minutes before you can update them inside your program.
- From the Edit menu, select Preferences then Online Sync (or from the Business group on the main toolbar, click
Preferences, then 
My Account).
- Under the My Account Credentials section, enter the Email address and Password used to sign in to your Main Street account online in the Email (Username) and Password fields.
- Click Verify to check that the correct email address and password have been entered.
- If successful, click OK on the Verify Results form that displays your account information.
- Ensure that Check for available software releases is checked, then click OK to save and close Preferences.
- If you are subscribed to the Product Update Service, close and re-open Boulevard to prompt any available product updates to load. If you are not on the service, key codes to the current product updates can be obtained by signing in to your Main Street account.
- If you think you may have missed loading any past product updates, please see View Product Update History or Load a Full Product List.
- If you are subscribed to Avenue, perform a sync, then sign in to the app with your credentials.
Additional Information:
If you receive an error such as invalid credentials, No dataset returned, or a similar message that indicates the email address or password in your Boulevard program does not match what is listed on your Main Street account. If you need to update your email or reset your password, please see Updating the Email Address or Password for Your Main Street Account.