Follow the steps below to clear the reward points balances from all contact profiles.
- From the Edit menu, select Settings, then Reward (or from the Contacts group on the main toolbar, click Settings, then Reward).
- Click Clear Points .
- Enter the date to clear all previously earned rewards point transactions.
- Enter any text to be displayed on everyone's profile in the Comment field.
- Click OK , then Yes to confirm.
- Click OK to save and close the Reward Preferences form.
- To remove points from an individual profile, see Add, Subtract, or Delete Reward Points from a Contact Profile.