An entry can be made to a contact profile to add or subtract reward points when redeeming for items not being invoiced, to make an adjustment to their reward balance, or to delete an entry.
- Open the contact profile.
- Click on the Rewards & Wish List tab.
- From the Rewards section, click to add an entry (negative or positive points can be added).
- If removing an entry, select the row, click , then click Yes to confirm.
Note: Boulevard will not allow the reward point balance to be less than zero.